Shipping Information | WithCongratulations


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Shipping Information

We will endeavour to dispatch orders as quickly as we can, but please be prepared to wait up to 5 working days before dispatch for personalised items.


We offer several delivery options to provide the most suitable service for your needs:

--> UK STANDARD - Items will be sent via Royal Mail second class post. Royal Mail specify this as 1-2 business days. (Please note that we will not be able to trace and track orders when sent with Royal Mail).

--> UK EXPRESS - For a speedier service we also offer an EXPRESS DELIVERY option, where items (when they are completed) will be dispatched with our next day courier. This method requires a signature for the package upon arrival. This service is fully tracked.

Unfortunately we cannot yet offer our courier service to Northern Ireland, Scottish Highlands and Offshore British locations. These will be despatched with Royal Mail.


  • Dispatched with a Royal Mail Tracked service.
  • Please allow up to 5 working days for processing before dispatch.
  • Delivery time is estimated to be between 5-7 working days but may take longer depending on your location or any delays in the postal system.
  • Please note that you will be responsible for any customs charges that may be incurred, this only usually happens with very large orders, if you're unsure please check your country's customs restrictions and limits.
  • Delays can unfortunately occur from time to time, particularly during customs checks etc. which we very unfortunately have no control over. If you have a deadline in mind when ordering, please ensure you allow additional time for your item to arrive (delays are rare but just be careful!).

If you have any delivery related questions please contact us.